• Show all questions in: Account Types · Higher Ed Manager

• How do I add my students?
• How do I remove users from an Organization?
• What does it mean to be a member of a Higher Ed Organization?
• What is the difference between a group and an organization?
• Can I purchase additional user credits?
• How can I make someone else an administrator on my license?
• How do I change the settings for my Organization?
• I purchased a license that's supposed to have export credits. Why don't I have any in my account?
• How do I purchase more export credits for my Organization?
• I purchased a license that is supposed to have phone-commenting minutes. Why do I not have any in my account?
• Can I automatically allow members to use export credits and phone minutes?
• How do I purchase more phone-commenting minutes for my Organization?
• How long is my license active?
• How do I renew my license?

How do I purchase more export credits for my Organization?

To purchase bulk export credits for your Organization, please follow these steps:

1. Sign into your Manager.
2. On the right side of the page, click Add Credits under the Export credits section.
3. Click Purchase.
4. Proceed through the secure checkout process.

Please note: Export credits are added to your Organization total, not to your personal account. You can allot these credits to any person in your Organization, including yourself. Please click here to see the steps for allotting export credits.