• Show all questions in: Account Types · Higher Ed Manager

• How do I add my students?
• How do I remove users from an Organization?
• What does it mean to be a member of a Higher Ed Organization?
• What is the difference between a group and an organization?
• Can I purchase additional user credits?
• How can I make someone else an administrator on my license?
• How do I change the settings for my Organization?
• I purchased a license that's supposed to have export credits. Why don't I have any in my account?
• How do I purchase more export credits for my Organization?
• I purchased a license that is supposed to have phone-commenting minutes. Why do I not have any in my account?
• Can I automatically allow members to use export credits and phone minutes?
• How do I purchase more phone-commenting minutes for my Organization?
• How long is my license active?
• How do I renew my license?

How do I remove users from an Organization?

Follow the steps below.

1. Sign into the Manager.
2. Click on a user's name in the Overview list.
3. Scroll to the bottom of his information on the right and click Remove from organization.
4. Choose to Remove or Delete his account.
5. Confirm your choice.

We recommend that you remove rather than delete a user whenever possible. That way his account is still accessible; it's just not part of your Organization any more. It will become a Free account, and all of the restrictions of a Free account will apply. Deleting an account permanently deletes any VoiceThreads and comments that user created.