• Show all questions in: Account Types · Higher Ed Manager

• How do I add my students?
• How do I remove users from an Organization?
• What does it mean to be a member of a Higher Ed Organization?
• What is the difference between a group and an organization?
• Can I purchase additional user credits?
• How can I make someone else an administrator on my license?
• How do I change the settings for my Organization?
• I purchased a license that's supposed to have export credits. Why don't I have any in my account?
• How do I purchase more export credits for my Organization?
• I purchased a license that is supposed to have phone-commenting minutes. Why do I not have any in my account?
• Can I automatically allow members to use export credits and phone minutes?
• How do I purchase more phone-commenting minutes for my Organization?
• How long is my license active?
• How do I renew my license?

How do I renew my license?

You can renew your license by going to your Purchases page and clicking the Renew button for your license. If your license-renewal date is coming up, you will receive an email reminding you to renew.

Click here to learn more about license renewal.