• Show all questions in: Account Types · Higher Ed Manager

• How do I add my students?
• How do I remove users from an Organization?
• What does it mean to be a member of a Higher Ed Organization?
• What is the difference between a group and an organization?
• Can I purchase additional user credits?
• How can I make someone else an administrator on my license?
• How do I change the settings for my Organization?
• I purchased a license that's supposed to have export credits. Why don't I have any in my account?
• How do I purchase more export credits for my Organization?
• I purchased a license that is supposed to have phone-commenting minutes. Why do I not have any in my account?
• Can I automatically allow members to use export credits and phone minutes?
• How do I purchase more phone-commenting minutes for my Organization?
• How long is my license active?
• How do I renew my license?

How long is my license active?

Your license is active for one year from the date you purchased the upgrade, unless you paid for multiple years at once.

If you are interested in locking in your current license price and purchasing multiple years at once, please contact us.