- Why is there a charge on my credit card, and can I get a refund?
- I need W-9 information for adding VoiceThread as a vendor
- Does VoiceThread accept purchase orders (POs) as a payment option?
- I placed an order via purchase order and have not received the start-up information
- How can I cancel my license?
- How can I cancel and delete my own personal account?
Billing and Accounting
We have worked to create a simple and smooth process for your purchasing needs, but sometimes there's a glitch in the system, and when that happens, we want to help. You'll find answers to the most common billing-related questions here. We are happy to work with you to resolve any concerns that you have!