• Show all questions in: Purchases · Subscription Renewal

• What happens if my license is not renewed?
• Why can some accounts in my license not sign in?
• When does my license expire, and when can it be renewed?
• Why is the renewal price different from what I expected?
• If I add additional accounts to my license, when will they expire?
• How can I update the credit card for my license?
• How can I view receipts for my license?
• How can I cancel my license?
• I received a renewal message, but I am not responsible for billing. What should I do?
• Does the same account that bought the license need to renew it?
• I have a question about my license. What should I do?
• I am a member, but I cannot sign in to access my VoiceThreads. What is wrong?
• I am a member. What happens to my account if the license is not renewed?

I am a member. What happens to my account if the license is not renewed?

If you are a member of an Organization whose license has expired, this may prevent you from accessing your account. You can downgrade to a Free account to access VoiceThread again. All of the restrictions associated with a Free account will apply

Please note: Free account holders must be at least 13 years old and use a valid email address.