I received a renewal message, but I am not responsible for billing. What should I do?

If you are not the person one who is responsible for billing, you can send the renewal message to another individual by selecting the Not the person responsible for billing? option on the Renew Your License page.

Enter that person's first name, last name, and email address, and click the Send button. This will send a copy of the renewal message to the email address specified.

If this person is always responsible for billing for this license, you can designate him or her as the billing contact. Please follow these steps to do that:

  1. Sign into the Manager.
  2. If you have more than one Organization, choose the Organization for this license.
  3. Click the Settings tab at the top of the Manager.
  4. Enter the person's email address in the Billing Email field.
  5. Click the Save Settings button.